Privacy Policy

Effective Date: 2023-10-01

At Kuala Lumpur AC Repair & Duct Cleaning, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information.

Information We Collect

We may collect personal information such as your name, contact number, email address, and service details when you engage with our services.

We also collect non-personal information such as your IP address and browsing behavior on our website.

How We Use Information

Your information is used to provide and improve our services, communicate with you, and process your transactions.

We may also use your information for marketing purposes, but only if you have opted in to receive such communications.

Cookies and Tracking

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our site.

You can manage cookie preferences through your browser settings.

Analytics and Third-Party Tools

We may use third-party analytics tools to monitor website performance and user engagement.

These tools may collect information such as your IP address and device type, but do not identify individual users.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your data with trusted partners who assist us in providing services, subject to confidentiality agreements.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy.

When your information is no longer needed, we will securely delete or anonymize it.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is completely secure.

User Rights

You have the right to access, correct, or request deletion of your personal information.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

We will notify you of significant changes via our website.

Privacy Contact